Changing a mill liner is a complex process that takes 10 to 15 days to complete. Mining companies orchestrate enormous, high-cost operations that run on precise schedules and lose money with every minute of downtime. In all of these cases, you can’t move forward. Or there is a critical field missing in the document. Or it needs to be seen by an account manager who is traveling. “Maybe it was delivered to a reviewer who has since left the company. “When you don’t have a single source of truth, an ECO can get stuck,” Best says.

But every once in a while, an engineering change order (ECO), would get “stuck,” in the words of Engineering Technical Manager, Michael Best. Around the world, ME Global is known for delivering high-end, long-lasting rock crusher concaves and mantels, mill liners, grinding media, and ground engagement tools. The company knew it could manage workflow more efficiently among its 1,000 employees operating on four continents and serving customers in more than 40 countries. This is exactly how ME Global approached its own digital transformation. When your products can crush rocks the size of cars, thinking big comes naturally. ME Global, a wholly owned subsidiary of ME Elecmetal, manufactures high-quality components for large-scale mining operations.

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